Savioke Relay
Autonomous indoor delivery robot for hospitals and hotels
Price
Price not publicly disclosed
Record checked Jul 8, 2026
Key facts
Values reflect the public record
- Height
- 920 mm (36 in)Third-party source
- Weight
- 40.8 kg (90 lb)Third-party source
- Payload
- 4.5 kg (10 lb; 0.75 cu ft lockable bin)Third-party source
- Degrees of freedom
- No public data documented
- Runtime
- 4 hours (continuous runtime)Third-party source
- Max speed
- 0.7 m/sThird-party source
Canonical robot record
Overview
Relay is an autonomous indoor delivery robot designed to move goods through busy buildings without human escort. In hospitals it handles non-clinical deliveries such as medications, lab samples, and supplies, while in hotels it brings room-service and guest items directly to rooms. The robot was created by Savioke, an early pioneer of autonomous mobile robots and the robots-as-a-service model, and is now offered by Relay Robotics following its acquisition of Savioke.
The platform is built around full autonomy: it plans its own routes, integrates with building infrastructure like elevators and secured doors, and shares crowded hallways with people. Between deliveries it returns to a dock to recharge so it can stay in service throughout the day. Relay is marketed as designed and assembled in the USA and is deployed across healthcare and hospitality customers.
RoboZaps maintains this record as part of its canonical robotics database. Specs are source-verified where linked; the record compares public facts across manufacturers rather than representing a single robot maker.
- Spec sources
- 2 linked
- Verification
- Verified · 8/8 specs source-verified
- Deployment
- Scaled Deployment
- Last verified
- Jul 8, 2026
Key Features
- Fully autonomous indoor navigation through hallways, elevators, and secured doors
- Self-charging behavior that lets the robot return to a dock between deliveries
- Secure, enclosed cargo compartment with interchangeable insert bins for different item types
- Sensor suite combining cameras and lidar for safe operation around people
- Suited to both healthcare (medications, lab samples, supplies) and hospitality (room-service) deliveries
Specifications
Grouped technical data with source detail available on demand.
8 documented values
Connectivity
| Communication | WiFi, LTE (Verizon or AT&T)Third-party source |
|---|
Mechanics
| Locomotion | WheeledThird-party sourceVerified Jul 8, 2026 IEEE Robots Guide (opens in a new tab) |
|---|
Performance
| Max Speed | 0.7 m/sThird-party source |
|---|---|
| Payload Capacity | 4.5 kg (10 lb; 0.75 cu ft lockable bin)Third-party source |
Physical
| Height | 920 mm (36 in)Third-party source |
|---|---|
| Weight | 40.8 kg (90 lb)Third-party source |
Power
| Runtime | 4 hours (continuous runtime)Third-party source |
|---|
Sensing
| Sensors | LiDAR, sonars, 3D vision camera (obstacle avoidance), accelerometer/gyroscopeThird-party source |
|---|
Deployment and commercial evidence
Deployment evidence
Relay Robotics — Official Website
Relay (formerly Savioke) robots have completed 1M+ deliveries in hotels including Marriott, Hilton, Radisson, and Mandarin Oriental properties worldwide.
Integration & SDK
- ROS support
- Not confirmed
- SDK available
- Not confirmed
- API docs
- —
- Supported platforms
- Proprietary
Support & service
Regions
| Tier | Response time | SLA |
|---|---|---|
| RaaS | 24 hrs | — |
Evidence & changelog
Sources behind this record and material corrections made over time.
Sources
- Swisslog Healthcare (official Relay ASR-200 datasheet, (c) 2019) - tranche-5 verification (opens in a new tab) · Swisslog Healthcare (official Relay ASR-200 datasheet, (c) 2019) — cites Height, Weight, Payload Capacity, Max Speed, Battery Life, Communication, Sensors
- IEEE Robots Guide - tranche-5 verification (opens in a new tab) · IEEE Robots Guide — cites Locomotion
Record changelog
- Sensors: LiDAR, sonar, infrared, IMU, depth cameras changed to LiDAR, sonars, 3D vision camera (obstacle avoidance), accelerometer/gyroscope · Jul 8, 2026
tranche-5 verification (corrected): Datasheet callouts: LIDAR, Sonars, 3D Vision (obstacle avoidance), safety bumper; IEEE Robots Guide adds cameras, accelerometer, gyroscope. 'Infrared' appears in no
- Communication: WiFi changed to WiFi, LTE (Verizon or AT&T) · Jul 8, 2026
tranche-5 verification (corrected): Datasheet Communications: 'WiFi; LTE Verizon or AT&T' (LTE used for elevator, phones, support).
- Battery Life: 8 hours changed to 4 hours (continuous runtime) · Jul 8, 2026
tranche-5 verification (corrected): Datasheet: 'Runtime Continuous: Four hours'; IEEE Robots Guide: 24-V LiFeMgPO4 battery, 4 h operation, 2 h recharge. No source supports 8 hours.
- Max Speed: 1 m/s changed to 0.7 m/s · Jul 8, 2026
tranche-5 verification (corrected): Datasheet: 'Speed .7m/s'; IEEE Robots Guide: 2.5 km/h (= 0.69 m/s). No published source supports 1 m/s.
- Payload Capacity: 9 kg changed to 4.5 kg (10 lb; 0.75 cu ft lockable bin) · Jul 8, 2026
tranche-5 verification (corrected): Datasheet: 'Weight Capacity: 10 lbs (4.5 kg)', volume 0.75 cubic ft (.021 m3), automatic lock. Relay2 (2023) doubled cargo VOLUME to 41 L but publishes no higher we
- Weight: 45 kg changed to 40.8 kg (90 lb) · Jul 8, 2026
tranche-5 verification (corrected): Datasheet: 'Weight 90lbs'; IEEE Robots Guide: 40.8 kg.
- Height: 1016 mm changed to 920 mm (36 in) · Jul 8, 2026
tranche-5 verification (corrected): Datasheet: 'Height 36in/92 cm'; IEEE Robots Guide: 92 cm. Record's 1016 mm (40 in) appears in no published source.
Media
Manufacturer
Autonomous delivery robots for hospitality, healthcare, and commercial buildings.
- Headquarters
- San Jose, CA, USA
- Founded
- 2013
