Refund Policy
Robozaps acts as a broker coordinating robotics purchases between you and manufacturers. Refund terms depend on the specific transaction and manufacturer involved.
Brokerage Fees
Robozaps brokerage and consultation fees are outlined in your service agreement. Brokerage fees may be refundable in specific circumstances as defined in your agreement terms. Please review your service agreement for details or contact us for clarification.
Manufacturer Refunds
Product refunds are governed by each manufacturer's refund policy. Robozaps will advocate on your behalf and coordinate the refund process with the manufacturer. Refund eligibility, timelines, and conditions vary by manufacturer and product type.
Dispute Resolution
If you have a dispute regarding a refund, Robozaps will work with both you and the manufacturer to reach a fair resolution. We are committed to ensuring your satisfaction throughout the process.
Contact Us
To initiate a refund request or ask questions about our refund process, Contact us at info@robozaps.com or write to: Robozaps Inc., 8 The Green, STE A, Dover, Delaware 19901.